Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Table of Contents
Information We Collect
We collect information you provide directly to us, including:
- Account Information: Name, email address, password, and phone number when you create an account.
- Payment Information: Credit card details, billing address, and payment history (processed securely through our payment providers).
- Shipping Information: Delivery address and contact details for order fulfillment.
- Communications: Information you provide when contacting customer support or participating in surveys.
We also automatically collect certain information when you use our services:
- Device information (browser type, operating system, device identifiers)
- Log data (IP address, access times, pages viewed)
- Location data (with your consent)
- Shopping behavior and preferences
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Provide customer support and respond to inquiries
- Personalize your shopping experience
- Send promotional emails (with your consent)
- Improve our website and services
- Detect and prevent fraud
- Comply with legal obligations
We will never sell your personal information to third parties for their marketing purposes.
Data Security
We implement robust security measures to protect your information:
- 256-bit SSL encryption for all data transmissions
- PCI DSS compliance for payment processing
- Regular security audits and penetration testing
- Employee training on data protection
- Access controls and authentication protocols
While we strive to protect your information, no method of transmission over the Internet is 100% secure.
Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Restrict Processing: Limit how we use your data
To exercise these rights, please contact us at privacy@myshop.com.
Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.
Policy Updates
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Questions About Our Privacy Policy?
privacy@myshop.com