Terms & Conditions
Please read these terms and conditions carefully before using our services. By accessing our website, you agree to be bound by these terms.
Table of Contents
Acceptance of Terms
By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.
These terms apply to all visitors, users, and others who access or use our services, including but not limited to browsing, purchasing products, creating an account, or interacting with any features of our platform.
Eligibility
To use our services, you must:
- Be at least 18 years of age, or the age of majority in your jurisdiction
- Have the legal capacity to enter into a binding contract
- Not be barred from receiving services under applicable law
- Provide accurate and complete registration information
If you are using our services on behalf of an organization, you represent that you have authority to bind that organization to these terms.
Products & Services
We make every effort to display our products as accurately as possible. However:
- Product images are for illustration purposes only and may differ from actual products
- Colors may vary depending on your device display settings
- Product descriptions are provided for informational purposes
- We reserve the right to limit quantities or discontinue products without notice
Important: We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity.
Pricing & Payment
Regarding pricing and payment:
- All prices are displayed in USD unless otherwise specified
- Prices are subject to change without notice
- We are not responsible for pricing errors and reserve the right to cancel orders resulting from such errors
- Sales tax will be applied where required by law
- Payment must be received before order processing
We accept various payment methods as outlined on our Payment Methods page. By providing payment information, you represent that you are authorized to use the payment method.
Shipping & Delivery
Shipping and delivery terms:
- Delivery times are estimates and not guaranteed
- Risk of loss transfers to you upon delivery to the carrier
- You are responsible for providing accurate shipping information
- Additional fees may apply for certain delivery locations or services
- We are not liable for delays caused by carriers, customs, or circumstances beyond our control
For detailed shipping information, please refer to our Shipping Info page.
Returns & Refunds
Our return policy:
- Items may be returned within 30 days of delivery
- Products must be unused, unworn, and in original packaging
- Certain items (e.g., personalized products, intimate items) are non-returnable
- Return shipping costs are the customer's responsibility unless the item is defective
- Refunds will be processed within 5-10 business days of receiving the return
Defective or Damaged Items
If you receive a defective or damaged item, please contact us within 48 hours of delivery. We will arrange for a replacement or full refund, including shipping costs.
Prohibited Activities
You agree not to:
- Use our services for any unlawful purpose
- Violate any applicable laws or regulations
- Infringe upon intellectual property rights
- Transmit malware, viruses, or harmful code
- Attempt to gain unauthorized access to our systems
- Engage in fraudulent activities or provide false information
- Interfere with the proper functioning of our website
- Use automated systems to collect data without permission
- Harass, abuse, or harm other users
Violation of these prohibitions may result in termination of your account and legal action.
Limitation of Liability
To the maximum extent permitted by law:
- Our services are provided "as is" without warranties of any kind
- We are not liable for indirect, incidental, or consequential damages
- Our total liability shall not exceed the amount paid for the specific product or service
- We do not guarantee uninterrupted or error-free service
Some jurisdictions do not allow limitations on implied warranties or exclusion of certain damages. In such cases, limitations apply to the extent permitted by law.
Dispute Resolution
In the event of a dispute:
- Informal Resolution: We encourage you to contact us first to resolve any issues informally.
- Mediation: If informal resolution fails, disputes may be submitted to mediation.
- Arbitration: Any unresolved disputes shall be settled by binding arbitration in accordance with applicable arbitration rules.
- Governing Law: These terms are governed by the laws of the State of New York, USA.
You agree to waive any right to participate in class action lawsuits against us.
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified terms.
We will make reasonable efforts to notify users of material changes through email or website notices. We recommend reviewing these terms periodically.
Questions About Our Terms?
legal@myshop.com